Healthcare IT Specialists

Managed Service Provider for the Healthcare Industry

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Dental IT Services

We provide full and/or customised Dental IT Support in Melbourne and beyond, for a wide range of dental clients. These range from single chair practices through to multi-location corporates, so call us today for help.
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Business IT Services

Is your current technology hindering your business goals? If so, we’ll provide reliable solutions that support your business both now and as you expand and grow in the foreseeable future.
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Healthcare IT Services

Even high-performance medical IT systems need to be managed. If you’re becoming a slave to your technology, we can help. Let us take the hassle out of your system management today.
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Welcome to Urban IT – Your Trusted Dental & Healthcare IT Partner

At Urban IT, we understand the unique challenges faced by dental and healthcare practices. With over 20 years of experience and a dedicated team of IT specialists, we provide comprehensive managed IT services tailored to meet specific needs of the dental and healthcare industries

Need IT help? Call today!

Comprehensive IT Support for Dental & Healthcare Practices

Our services include network management, hardware and software maintenance, cybersecurity, data management and IT support.  We ensure your practice runs smoothly with minimal disruptions, allowing you to focus on providing exceptional patient care.

Specialised Dental & Healthcare Solutions

Urban IT supports over 700 dental and healthcare practices across Australia, offering scalable solutions from single chair surgeries to multi site practices.  Our team is well versed in industry specific software and compliance requirements, ensuring your practice meets the highest standards of security and efficiency.

Advanced Cybersecurity and Compliance

Protecting patient data is our top priority.  We implement advanced cybersecurity measures to safeguard your practice against threats and ensure compliance with industry regulations.  Our proactive IT management approach prevents issues before they arise, keeping your operations running smoothly.

Innovative Technology for Enhanced Patient Care

We leverage cutting edge technology solutions such as cloud services, telehealth support and advancing data analytics to enhance patient care and improve operational efficiency.  Our transparent reporting provides you with insights into your IT infrastructure, helping you make information decisions

What We Do!

The services that we provide here at Urban IT are both tailored and comprehensive. They range from equipping you with all the IT support you need for growth management including Healthcare IT system upgrades, through to new practice setups and disaster recovery planning.

Some of the solutions we offer include:

  • Cloud Solutions
  • Problem solving for Healthcare IT

  • Managed IT Services – 24/7 system monitoring

  • System back-up processing
  • Medical IT system upgrades
  • Lost data recovery
  • Practice management software installations and training
  • Website integration
  • Configuration of dental/medical imaging software
  • Dental/medical hardware upgrades
  • Supplier related support
  • Set up and support of electronic health (eHealth) records

  • New team member familiarisation and training

What our Clients Say

Having operated within the dental and healthcare IT industries for over a decade, we know what makes for an efficient dental or medical practice in terms of IT infrastructure. Find out what some of our clients have to say below in realtime ~

Our Latest Comments
Year to Date

Happiness as a Percentage
Last 100 Responses

Partner with Urban IT!

Join the hundreds of dental and healthcare practices that trust Urban IT for their IT needs!

Contact Us Today to learn how we can support your practice with world-class IT services

Frequently Asked Questions ~

Over the years, we’ve managed hundreds of healthcare practices. Ranging from large multi-site medical corporations through to single chair dental practices or small healthcare practices, just like yours!

Because we take a tailored approach, our experienced team can customise a support plan to suit your individual needs. Whether this is something as simple as remote monitoring, technology familiarisation or just being on the end of a phone if you have an IT query or concern, we have you covered.

Yes! We offer out of hours IT support through a pre-booked support ticket when needed. This includes both remote and/or onsite emergency maintenance and data recovery.

When you experience a tech problem, there’s nothing worse than trying to call your list of tech suppliers, specialised application vendors or website hosts only to be bounced back between vendors when they may not be able to quickly ascertain where the issue is coming from. More time spent here is less time with your patients.

On the contrary, because we have vast experience in the healthcare IT sector, just one call is all it takes. We’ll work in collaboration with your existing network to get a resolution to your problem fast.